Support & Frequently Asked Questions

Official Help Center | App ID: 6832060559

Need Assistance? We are here to help you get the most out of your vehicle repairs. Reach out directly to our engineering support team at support@aicantfixmycar.app. We typically reply within 24 hours.

Frequently Asked Questions

1. How does the 1-month free trial work?

When you first install and open AI Can't Fix My Car, full access to all features—including factory torque specifications, fluid capacities, guided circuit tests, and diagnostic trees—is completely free for 30 days. No upfront credit card or automatic billing subscription is required.

2. How much does the app cost after the trial?

After your 30-day trial concludes, you can unlock permanent lifetime access for a single, one-time purchase of $9.99 USD. There are never recurring monthly or yearly subscription charges.

3. How do I restore my purchase on a new iPhone or iPad?

Your purchase is registered to your Apple Account. To restore it on another device:

  1. Open the App and tap the Account icon on the Today tab to enter Settings.
  2. Under Membership, tap Restore Purchases.
  3. Your Pro status will activate immediately without any additional charge.

4. Does the app work offline?

Yes. All factory torque numbers, multimeter test steps, and OBD fault code meanings are bundled inside signed offline content packs. You can diagnose your vehicle and look up bolt tightening specs in remote garages with zero cellular signal.

5. Where is my vehicle maintenance history stored?

All service records, odometer updates, and scanned receipts remain on your local device. We do not store your vehicle records or personal data on remote servers.

6. How do I request a new vehicle model or report a data correction?

We actively expand our signed content packs with primary OEM manual data. If your vehicle model is not yet cataloged, or if you spot a typographical error in a factory torque spec, email us at support@aicantfixmycar.app with your vehicle's Year, Make, Model, and Engine.


技术支持与常见问题(中文)

如果您在使用过程中遇到任何问题,或需反馈车型数据,请随时发送邮件至客服邮箱:support@aicantfixmycar.app。